Eden Lume Bracelet

We offer free shipping across USA.

Every piece is carefully packed by hand in our workshop, so it arrives at your home with the same care and attention we personally devote to every order.

As soon as your order is on its way, you will receive a tracking number so you can follow its journey right to your door.

Made from high-quality materials every piece is designed for everyday wear. It is fully waterproof and keeps its shine through handwashing, exercise, changing weather and even contact with perfume, without leaving marks on your skin or losing its colour.

No oxidation, no peeling, no discolouring — just jewelry that stays like new.

Because we are confident in the quality of our craftsmanship, every piece is covered by our 30-DAY GUARANTEE. If it tarnishes, discolours or shows a manufacturing defect, we will repair or replace it so you can keep wearing it for many years to come. If you would rather return it, we will process your return hassle-free, no questions asked.

We pour our hearts into every piece and hold ourselves to the highest standards of craftsmanship — all backed by our 30-day guarantee. If for any reason you are not completely satisfied with your piece, you can return it easily and without any hassle.

You will receive a full refund, no questions asked. Your satisfaction is our top priority, and with every purchase, we want you to feel confident that each piece reflects our passion for quality and the care we put into it.

Josef & Helene proudly stand behind the quality of every piece with a lifetime guarantee. If your piece ever has a defect or becomes damaged for any reason, we will send you a replacement free of charge.

We hear this question often, and it’s a fair one. So let us answer it ourselves.

Closing our shop doesn’t mean closing the door on you. Every order comes with our 30-day money-back guarantee, and that promise stays in place even after our last day in December. If you need a return, an exchange, or simply have a question, our customer care will still be here to help you, exactly as it is today.

We want you to love your jewelry as much as we loved making it. If it does not fully meet your expectations, you can request a return or an exchange within 30 days of receiving your order. We only ask that you return the piece in perfect condition and in its original packaging.

Simply send us an email with your order details, and we will take care of the rest!

Our jewelry is made to stay beautiful for a long time. With normal wear, it will not fade or tarnish. We use high-quality materials and a long-lasting coating so that every piece keeps its shine. 

Yes, shipping really is free. We offer free shipping on all orders within USA. There is no paid express option because there is no need for one, every customer receives the same fast, personal service.

We pack your jewelry by hand in our workshop in Charleston and ship it as soon as we receive your order. Once your parcel is on its way, you will receive an email with a tracking number so you can follow it right to your door.

Delivery times may vary slightly depending on where you live, but our promise is simple: we ship fast, and you pay nothing for shipping.

Every single design is created by the owner, Josef Roth. Each piece of jewelry begins as a sketch at the kitchen table, is brought to life by hand in our Charleston studio, and is carefully inspected by our team before being shipped to you.

Your satisfaction is our top priority. If your piece does not fully meet your expectations, you can return it within 30 days of receiving it. Simply send us an email, and we will take care of everything for you.

✉️ Email us at: info@josefandhelene.com

Or contact us directly here.

The piece of jewelry you purchase is thoughtfully designed and crafted for women who love to live life to the fullest, stay active, travel, or simply enjoy their leisure time. It’s made to withstand everyday life without losing its beauty, so you can feel confident that your investment is protected. That has always been our mission!